Find your order in My I've tried mobile and desktop and get the same issue. The truth is event organizers, artists and even Ticketmaster knows that some people may seek ticket resale. Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information. Can Ticketmasters Anti-Bot Assault Fix Its Most Infuriating Problem? Additionally, when someone purchases tickets originally bought from Ticketmaster, they are re-issued in that buyers name, giving them peace of mind that their tickets are both real and belong to them Read More. Does the person you are sending them to have a Ticketmaster account? Choose to list one or all your tickets for the price you paid.5. Find your order in My Events.3. Is there any alternatives to completing the sale/ transfer? All rights reserved. You can fill out your Seller Tax Details, 1099-K Form: Answers to Some Common Questions, Third-Party Resale Tickets: Everything You Need to Know, Do Not Sell or Share My Personal Information. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria 3000. Follow the prompts, choose your pricing and enter a payout method. If you see an offer for your tickets and you know that you want to sell them instantly, your best bet is to take advantage of the immediate offer and sell your tickets. 3. You dont need to take further action for the refunds for the tickets as Ticketmaster will handle everything from its end. TIP: Ticketmaster will alert you to upcoming Presales or General Public Onsales and send you event announcements if you favorite an artist, venue or team in your Ticketmaster account. And your attendees are expected to pay at least 10% on their end ($2.50). When do I get paid after selling my tickets on the Exchange? Once your ticket is returned to your account, you may request refunds or credit. SafeTix uses an encrypted digital ticket that eliminates ticket fraud Read More. You can even add your tickets to Passbook two days before the event. Fees are added after the ticket price is displayed. Fast Company: To exchange tickets, contact Fan Support. Contact us at any time prior to the event, although please note if it's within 5 days of the event taking place it may be more difficult to source alternative tickets and your options may be limited to receiving a refund. So, why cant I sell my tickets on Ticketmaster? Your tickets are in your Ticketmaster app and ready to go when you are. Not all types of events are acceptable for ticket sales on Ticketmaster. It could be the venues or artistes directive to Ticketmaster. If you have sold tickets for an event that has been rescheduled or postponed, Ticketmaster will return the ticket to your account, but the organizer must authorize the refunds, or the buyer must have requested a refund. WebTo fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, go to 'My tickets.'. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: I was able to list one set of tickets on Ticketmaster for the Brooklyn show. 1. Select the ticket(s) you want to sell and click Continue.5. Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences. 1. WebIf you fail to deliver the tickets you listed on the Exchange or the tickets delivered are invalid, fraudulent, or misrepresented, Ticketmaster has the right to cancel the order, and hold you liable for any charges incurred. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. How do I get paid after selling my tickets on the Exchange? The amount displayed is how much youll be paid. By continuing past this page, you agree to our. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. Research has shown that ticket sellers may have to pay 15% of the total ticket sales value. Follow the steps above to get started. Here are some reasons youre unable to sell your tickets on the online ticketing company. enable you to sell your tickets to a marketplace of millions of other fans in just a few taps while also assuring the buyer gets the seat theyve paid for. Pearl Jam will hit the road again in 2023. What do you do? Sign in to your account and select your order On a $25 ticket, you would pay $3.75. All rights reserved. The Exchange was developed to provide artists with a way to minimize scalping and get tickets to fans at the price they set. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. Good luck. Choose which ticket(s) youd like to sell Good luck. List from your account Sign into your My Account. Additionally, when someone purchases tickets originally bought from Ticketmaster, they are re-issued in that buyers name, giving them peace of mind that their tickets are both real and belong to them. Can I sell my ticket on Ticketmaster? Just so you know, there may be a cost associated with joining a fan club or community, so read all the details before signing up! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you're contacting us before the event has taken place use phone or email to make sure we have time to try to source alternative tickets. You can also edit or remove your listing at any time. Tickets sold, transfer error via ticketmaster, Re: Tickets sold, transfer error via ticketmaster. Tap Sell.3. And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. You have to fill out your name, email, and background information for the event from the business page. As part of the Live Nation Entertainment network, Ticketmaster ensures that fans get the best live experience possible with programs like the Verified Fan Initiative and mobile-entry events. WebDepending on which stage of the ordering process you reached at the time the error message was displayed, you should also provide us with the following information: 1. We suggest checking back often you never know when more tickets might pop up. Find trending events near you. Sometimes the fees could be a percentage or a set fee and sometimes a combination of both. If you list them on the Ticketmaster Marketplace, youll typically be paid within seven days after your tickets sell. 1. Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Distil Networks Bots Report: Take the work out of delivering tickets with Ticket Transfer, and never wait at the gate for the friend who's always late. Ticketmaster is the worlds largest ticket marketplace, and we partner with Event Organizers to make their tickets available through our marketplace, which includes websites, apps and Fan Support centers across 29 countries. Select Transfer Tickets When you list your tickets for sale, theyll be displayed on the worlds largest ticket marketplace and discoverable for fans looking to buy tickets to the event. You will also be guided on how to submit a request for credit from the organizers. Review your listing and youre all set. Want more info? I need to resolve this ASAP, I'm running up against the delivery deadline. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When you buy a ticket, you are supporting your favorite live events, like your favorite sports team, Broadway shows, concerts, and family-friendly entertainment. Some artists give non-fan club members early access to tickets when they purchase a special Fan Club Bundle. Also, remember that you need to submit your taxpayers information before receiving funds. When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. If resale is available, youll be able to list your tickets for sale. For more information, please see our As long as you send the tickets there you'll be fine. Its likely that other fans will only list their tickets once they are absolutely certain of a scheduling conflict, or last-minute issue preventing them from attending their event. To fight fraud, Ticketmaster launched SafeTix, which uses an encrypted barcode that automatically refreshes every few seconds. You need to check your accounts status. Offers will not be displayed for tickets that are listed by entering in barcode information. Every ticket we sell, including resale tickets, are verified and issued in the name of the buyer which means they literally cant be counterfeited. The Ticketmaster Error Code u533 appears when users attempt to book or purchase tickets on the site, according to Ticketmasters official support. Thats why many event planners prefer Ticketmaster for ticket sale. Also, remember that not all events and tickets will be available for the fan resale feature. I don't see any tickets available for purchase on the Face Value Exchange. What To Know About Ticketmaster. Ticketmaster is not involved in creating the offers presented or purchasing the tickets when offers are accepted. I've put in an email request to TM but get bot emails that don't help. Has anyone else not had their tickets available by date and time in confirmation email? Sign into your My Account.2. Dont hesitate to get in touch with us. Hello. 4. Sign into your My Account.2. Also, it wouldn't cause an error if the buyer didn't have a Ticketmaster account. When listing tickets by barcode, you wont be paid until after the event has taken place. You shouldnt have to fight robots just to see something you love. By continuing past this page, you agree to our Terms of Use. Required fields are marked *. How are ticket prices and fees determined? Check out the websites of your favorite performers and teams to see how you can participate and take full advantage of your fanhood. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. You may pay up to $3.75 for a ticket that goes for $25. The venues policy may include a refusal of ticket resell. So, Why Cant I Sell My Tickets on Ticketmaster? Many people like to attend live events along with friends, family or loved ones. In addition, your Tax Seller Details, which may include a Social Security Number (SSN) or an Individual Taxpayer Identification Number (ITIN), must be validated before we can pay you. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.3. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. Follow your favorite artists, teams or Ticketmaster on social media for this opportunity. We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. Review your listing and youre done. Ticketmaster Verified Tickets enable you to sell your tickets to a marketplace of millions of other fans in just a few taps while also assuring the buyer gets the seat theyve paid for. Click the Sell Tickets button. If resale is not available, youll see a message detailing that the Event Organizer has not enabled resale for your event, and therefore selling your tickets through Ticketmaster is not an option. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.4. In addition to the fact that you can decide your seat number, Ticketmaster has an app users can download on their mobile device. From Ticketmasters Sell Page, search by event, team or artists to start your listing.2. WebProblem: This error is caused when the ticketing system releases your seats because the transaction took too long. Simply select the order that your query relates to then click Need help with your order. To find out if your tickets are eligible to be resold, click the Sell button on your event details page. Pearl Jam and Verified Fan, Billboard: However, please note that if you received incorrect tickets but didn't contact us before the event took place you won't be able to claim under the Ticketmaster Guarantee. Ticketmaster has become one of the easiest online places to publicize events and get your tickets delivered to buyers easily. And because theyre giving us the rights to sell their tickets, Event Organizers typically collect a portion of these fees as well. Presales are special early-bird sales held by the Event Organizer. 1099-K Form: Answers to Some Common Questions, Do Not Sell or Share My Personal Information. Change of plans? Now there are more options than ever to enjoy live events and it's only getting better. We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. If you are using the fan-to-fan ticket resale, keep in mind that Ticketmaster may remove such tickets at any time, but this will depend on the events organizers discretion. The opportunity to sell your tickets instantly will vary depending on the event. Order Complete While your order is processing and securing your Verified Tickets, do not refresh or To view tickets purchased online, open our app or visit Ticketmaster.com on your browser. I've put in an email request to TM but get bot emails that don't help. All sales are final, but refunds are allowed in limited circumstances. If you havent received your fan club presale code, visit your artist's official site to find contact information. The fees for such processing are inconsistent. Sign into your My Account. 1. We also collect service and order processing fees for our ticketing services. Select Tickets Im Selling. They help cover the costs of putting on each show, like setup and security, amazing visuals and crystal-clear sound, and other fan services that all work together to create unforgettable experiences. Unlike posting to an unprotected forum or navigating a third-party resale site, when you list your tickets on Ticketmaster, you get a 100% guarantee that transferring your tickets to a buyer is safe and legitimate. A Handy Tip: If the option to transfer a ticket is available, youre in luck. TIP: View your tickets before you go so theyre loaded in the app, even when WiFi is slow. Need the Live Nation presale password? There is a page where you can fill out the 1099-K form and also read answers to some questions about this form. This enhancement protects against tickets being screenshotted or photocopied and sold multiple times by unscrupulous resellers. Tickets sold on Ticketmaster belong to the people putting on the event - aka Event Organizers - like performing artists, sports teams and venues. They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. If you posted your tickets by barcode, you'll receive your payout typically within 5-7 business days after the event takes place. One reason why debit card payment is preferred is that you dont have to verify it to start using it for collecting your funds. You can check on the status of your posted tickets by going to your, How Ticketing Works For Pearl Jams 2023 U.S. Tour. When you end up with tickets you cant use, you should be able to resell your tickets to someone who can. Why Empty Seats at Taylor Swifts Concerts are Good for Business, RecodeDecode: From Ticketmasters Sell Page, search by event, team or artists to start your listing.2. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 6. Review your ticket listing and confirm. Select the option you are having issues with and help provide feedback to the service. 1999-2023 Ticketmaster. Reaching out to a wider audience is the easiest way to sell tickets. 4. You should check your tickets carefully when they arrive to make sure they match the ones you purchased. Learn more about how and when youll get paid for selling tickets. Visit all your favorite venues websites and subscribe to their newsletters. Some artists allow fans to register for presale tickets. recieved the following notice "an error occurred preparing your tickets for transfer". Yes, we offer ticket insurance during checkout through our partner Allianz. Visit NFL.com/tickets for further information. Do Not Sell or Share My Personal Information. You need to understand the types of events you are planning before you put tickets on sale on Ticketmaster. The consent submitted will only be used for data processing originating from this website. Credit Card Presales Re: Tickets sold, transfer error via ticketmaster. To get in, simply scan your ticket right from your phone. If the option to transfer a ticket is available, youre in luck. You can fill out your Seller Tax Details in this form. How do I know if I'm purchasing tickets on the Face Value Exchange? Review your listing and you're all set. Instead of a rush to the onsale that favors the bots, Smart Queue drops fans into a virtual queue requiring each user to sign in and provide a unique phone number for validation. General Public Onsales, on the other hand, are open to all fans and typically begin a day after the conclusion of any Presales. We work with venues and Event Organizers to make the mobile entry process easy to use and to reduce fraud so that the people getting into the show are the fans that bought the tickets. Do I get to pick who I sell my tickets to? Hello. So, unfortunately,we wouldn't be able to do any troubleshooting on the issues you are having. Learn more about how and. In some cases, the events organizers may give you the option to opt for either a full refund or credit. Apple Wallet Tickets Not Tranferrable????? You can fill out your Seller Tax Details. Your tickets are listed instantly - youll be notified when they're sold and typically will receive payment within 7 days after the event. 1999-[_1] Ticketmaster. Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them) Make sure your account info is completely filled out. Sign into your My Account.2. Tap the Sell button. All rights reserved. I am trying to list tickets to a Nick Cave show I can no longer attend. WebIf you need to check or remove your listing, you can do this from your Ticketmaster Account. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. Follow your favorite artists, venues or shows social media pages and keep your eyes peeled for the unique presales they share. When you actively listen and follow your favorite artists, Spotify may select you to receive a unique presale code. If you choose to sell your tickets today, youll typically receive your payout within seven days. You only have five minutes to purchase tickets after Additionally, Ticketmaster does not currently provide the option to resell tickets to third-party events (events where Ticketmaster is not the primary ticketer) on our site. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. Once youve purchased a ticket, getting in the door to your favorite live events should be easy. Thats it! You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. You can also check on the status of your posted tickets by signing into My Account. I'm really at a loss as to what to do here. 1. WebTicketmaster offers tickets to events including concerts and sports venues. By continuing past this page you agree to our Tickets may be listed up until one hour after the event start time. No action is required to obtain a refund. When you list your tickets for sale on the Face Value Exchange, the listing price is automatically set at the total price you paid. Note: Prices can often exceed face value. As a loyal customer, you expect the company to honor your request to resell your tickets since youll not be attending the event for reasons best known to you. Find your listing under the My Listings section.3. Now, lets visit the question and share more clues about Ticketmaster. When your tickets sell, well automatically notify you via email. You can purchase insurance by selecting "Yes, Protect My Ticket Purchase" during checkout. Once you choose a payment method, you can review the listing, and you are done. For any ticket insurance refunds, please contact the insurance provider. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. The Go to Ticketmaster.com and sign in to My Account. WebIntroducing Fan-to-Fan Resale. Since the fees charged for the payment processing are not the same, it can be hard to discover how much Ticketmaster charges on its transaction. To do this, go to the Ticketmaster selling page, then search by either event, artists, or team to commence your listing. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your If you do not accept your offer, we cannot guarantee that another offer will be made before your event. Once I went on the desktop it went through but now my tickets are stuck in limbo saying they are listed but they're not. It's really easy to list your tickets for sale directly from your Ticketmaster account, simply follow the steps below: Find the ticket (or tickets) you no longer need. That way, we can be sure that every ticket listed for sale is authentic. * (On the Ticketmaster app, tap the Sell icon located on the bottom bar.). WebIn case your tickets are not listed on your Ticketmaster account, you can list them via barcode. Please be aware that we cannot accept listings less than 5 working days before an event, so if you cancel your listing during this time, you will not be able to relist at a different price. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. No. Not all events or tickets are available for resale, and the resale options may be turned off or turned on at any time at the Event Organizers discretion. Followers will be first in line to get the most recent presale codes the day they go live. In the unlikely event we can't get the seller to deliver your original tickets or we can't source replacements on your behalf, we promise that you will get 100% of your money refunded. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. Keep in mind that when listing your tickets with, Payouts are normally deposited in your preferred payment method within 7 days after your event. You use the same sign-in details from your Ticketmaster account to sign into Live Nation. Question: Is it Possible to Sell Any Ticket for Any Event on Ticketmaster? As a first-time user, completing your account and setting up your event ticket may take up to 3 weeks. 1. After inputting the buyer/transfer information and after confirming the info, Irecieved the following notice "an error occurred preparing your tickets for transfer". We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. Clicking on this link will take you to the business page. This symbol means you're seeing tickets from other fans too. Creator of Broadways Hamilton - NY Times. So I guess my solution is no good. Follow the prompts, choose your pricing and enter a payout method. Find your listing under the My Listings section. Payouts are normally deposited in your preferred payment method within 7 days after your event. Go to solution Accidentally sold ticket twice Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. Live Event Ticketing Report. You can reach tons of excited buyers looking for seats by selling your tickets straight from your Ticketmaster account. Once your account is set up, you can use it as the ticketing box office or mobile ticket creation tool for future ticketing setup. You can remove and upload again until Resale closes 8 hours Also, remember that you must have a US bank account to qualify to sell tickets in the USA. Event Organizers set the list price for Standard, Platinum and VIP Tickets. *In certain instances, an artist, team or venue may not allow resale for certain rows and seats. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy. Remember that Ticketmaster is just a middle-man and will do what the venue requests. Your tickets will remain available for purchase until one hour after the start of the event.